CUSTOMER SUPPORT

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How Can We Help?

Our team is available to assist with product information, order inquiries, laboratory documentation, and general customer support.

Response Time

24–48 business hours

Order Support

Please include your order number when contacting us about an existing purchase.

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Contact Form

Please allow 24–48 business hours for a response.

Order-Related Questions

Contacting Us About an Order?

Please include your order number and the email address used at checkout. For damaged or incorrect items, contact support within 48 hours of delivery and include clear photographs of the product and packaging.

Research Use Only

All products sold by Tier 1 Peptides are intended strictly for laboratory research purposes and are not for human consumption, medical, diagnostic, therapeutic, or veterinary use.