Refund Policy
Product Integrity Comes First
Because Tier 1 Peptides products are specialized laboratory research materials and their integrity cannot be verified once they leave our facility, all sales are final.
No Returns
Shipped products cannot be returned.
No Refunds
Refunds are not offered after an order has shipped, except where an eligible damaged or incorrect-item claim is approved.
No Exchanges
Products cannot be exchanged once shipped.
At Tier 1 Peptides, we are committed to providing high-quality research materials to qualified purchasers. Because our products are specialized laboratory research materials and their integrity cannot be verified once they leave our facility, all sales are final.
All products sold by Tier 1 Peptides are intended for laboratory research use only and are not for human or animal consumption. They are not intended for diagnostic, therapeutic, cosmetic, or medical applications.
For quality assurance, safety, and regulatory compliance, Tier 1 Peptides does not accept returns, offer refunds, or provide exchanges for products that have been shipped, except in cases where an order arrives damaged or the incorrect product was sent.
If you believe you have received a damaged or incorrect item, please contact our customer support team within a reasonable time after delivery so we can review your claim.
Please include:
- Your order number
- The email address used during checkout
- Clear photographs of the product
- Clear photographs of the packaging
- A brief explanation of the issue
By placing an order with Tier 1 Peptides, you acknowledge that you have read, understood, and agreed to this Refund Policy, our Terms of Service, and that all products purchased will be used solely for lawful laboratory research purposes.
Quality Assurance
Returns are restricted to protect the integrity of specialized research materials.
Order Issue Support
Damaged or incorrect-item claims will be reviewed by customer support.
Research Use Only
All products are sold solely for lawful laboratory research purposes.